Expert Travel Consultation Services

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Privacy Policy

Last Updated: December 2024

Information We Collect

Prime Travel Consultant collects personal information necessary to provide professional travel services, including:

• Contact information (name, email, phone number, address)
• Travel preferences and requirements
• Payment information for booking services
• Travel documents and identification as required
• Emergency contact information

How We Use Your Information

We use your personal information to:

• Plan and book travel arrangements
• Provide customer support and emergency assistance
• Process payments and maintain booking records
• Send travel updates and important notifications
• Improve our services based on your feedback

Information Sharing

We share information only as necessary to provide travel services with trusted partners including airlines, hotels, and service providers. We never sell your personal data to third parties.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and limited access protocols.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at any time to exercise these rights or for questions about this policy.

Contact Us

For privacy-related inquiries: [email protected]

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Terms of Service

Last Updated: December 2024

Service Agreement

By using Prime Travel Consultant services, you agree to these terms and conditions. Our services include travel planning, booking assistance, and consultation.

Client Responsibilities

• Provide accurate information for travel arrangements
• Review all booking details before confirmation
• Maintain valid travel documents and identification
• Pay for services according to agreed terms
• Follow travel advisories and safety guidelines

Service Limitations

While we strive for excellence, we cannot guarantee:

• Airline or hotel performance beyond our control
• Weather-related travel disruptions
• Changes in travel regulations or restrictions
• Third-party service provider issues

Cancellation and Refund Policy

Cancellation terms vary by service provider. We will assist with cancellations and refunds according to supplier policies and applicable fees.

Limitation of Liability

Our liability is limited to the consulting fees paid. We recommend comprehensive travel insurance for protection against unforeseen circumstances.

Dispute Resolution

Any disputes will be resolved through binding arbitration under the laws of New York State.

For questions about these terms: [email protected]

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide personalized services.

Types of Cookies We Use

Essential Cookies

• Required for website functionality
• Enable secure browsing and form submission
• Cannot be disabled without affecting site performance

Analytics Cookies

• Help us understand how visitors use our website
• Provide insights for improving our services
• Collect anonymous usage statistics

Preference Cookies

• Remember your settings and preferences
• Customize your experience on return visits
• Store your consent choices

Managing Cookies

You can control cookie settings through:

• Your browser settings
• Our cookie consent interface
• Opt-out links for specific services

Third-Party Cookies

Some cookies are set by third-party services we use for analytics and functionality. These are governed by their respective privacy policies.

Cookie Retention

Cookies are retained for varying periods depending on their purpose, from session-only to up to 2 years for preference settings.

For cookie-related questions: [email protected]

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GDPR Compliance Statement

Last Updated: December 2024

Our Commitment to GDPR

Prime Travel Consultant is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) and ensuring transparent data processing practices.

Legal Basis for Processing

We process personal data based on:

• Contract Performance: To provide travel services you've requested
• Legitimate Interest: To improve services and communicate updates
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with travel and financial regulations

Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: Including profiling

Data Protection Measures

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Staff training on data protection practices
• Incident response procedures
• Privacy by design in all systems

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

Data Retention

We retain personal data only as long as necessary for the purposes collected, typically:

• Active client data: Duration of business relationship plus 7 years
• Marketing data: Until consent is withdrawn
• Legal compliance data: As required by applicable laws

Exercising Your Rights

To exercise your GDPR rights or for data protection inquiries:

• Email: [email protected]
• Phone: +1 (212) 555-7831
• Post: Data Protection Officer, 425 Park Avenue, Suite 2150, New York, NY 10022

Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Prime Travel Consultant respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

Copyright Infringement Notification

If you believe your copyrighted work has been infringed on our website, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, and email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Address: 425 Park Avenue, Suite 2150, New York, NY 10022, USA

Counter-Notification Process

If you believe your content was removed in error, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury of good faith belief in error
• Your name, address, and phone number
• Consent to jurisdiction of federal court in your district

Repeat Infringer Policy

We maintain a policy of terminating access for users who are repeat infringers of copyright in appropriate circumstances.

Response Timeline

We will respond to valid DMCA notices within 24-48 hours and take appropriate action including content removal when legally required.